It had been speculated that IT services firms could end up being disrupted by the AI revolution, but they seem to be leaning right into it.
Indian IT services giant Infosys has partnered with Cognition labs to deploy Devin across its engineering organization. “Cognition is partnering with Infosys, a global leader in digital services and consulting, to deploy Devin across their engineering organization and global client base,” Cognition posted on X. “Early results show significant productivity gains, including complex COBOL migrations completed in record time,” it added.
“Silicon Valley tech is often too insular and self-referential; building for ourselves is easy, but solving the messy problems to meet customers where they are is hard,” said Cognition founder Scott Wu. “Infosys is the best in the business at bringing modern tech to companies around the world. Excited to partner to bring the impacts of agentic coding to a lot more people!” he added.
“Infosys has begun by rolling out Devin in its Financial Services practice, across banking, payments, capital markets, insurance, and wealth management use cases—both within its own teams and inside customer organizations. Then, the rollout is aimed towards expanding to retail, energy, healthcare, and other verticals where Infosys operates,” Cognition said.
Devin is an autonomous AI software engineer developed by Cognition Labs, designed to plan, execute, and complete complex engineering tasks end-to-end with minimal human intervention. It operates in an integrated environment featuring a shell, code editor, and browser, allowing it to write and debug code, browse documentation, run tests, analyze failures, and iterate until tasks are resolved—such as fixing real-world GitHub issues on benchmarks like SWE-bench, where it achieved leading results of around 13.9% resolution rate.
Cognition says Infosys will leverage Devin in three primary ways: Internal productivity, services delivery and Managed Service Provider (MSP), through which Infosys will deploy and manage Devin directly within customer environments, providing ongoing operation, governance, and optimization of agentic software engineering systems.
Devin can essentially act as a AI software engineer, and independently work on writing code and fixing bugs. Such a product could prove valuable for a company like Infosys, which deals with writing and maintaining large amounts of code. Devin can help human software engineers quickly write and deploy code by taking over most of the work, and needing only minimal supervision from its human co-workers.
But the use of such coding agents at scale could threaten jobs at a company like Infosys, which employs hundreds of thousands of human engineers. If AI agents can take over some of the coding duties, it could reduce the need for Infosys to have a large human workforce. Also, Infosys typically billed clients by the number of hours served by its human coders, so it’s unclear how an AI agent will fit into the mix. But Infosys will likely discuss these changes with potential clients, and look to create systems where it can continue serving large global corporations for their software needs. But with traditional Indian software companies now deploying AI agents at scale in their companies, it could lead to some rumblings of change in the IT services sector in the coming quarters.