While Bangalore’s taxi aggregators are continuing to charge surge pricing rates despite a government order, it turns out that there’s now a way to get a refund – complaining to customer care.
Vehicles belonging to Ola and Uber have been seized in Bangalore for continuing to apply surge pricing rates. Rame Gowda, the commissioner of transport and road safety, said that more than 30 vehicles have been impounded and operations against the two companies are continuing.
Two days after the Karnataka Road Transport Office issued a directive to commutech companies against applying surge pricing, Uber and Ola seem to be defying the rules and continuing with higher prices.
After Uber had approached the Delhi High Court accusing the company of making fake bookings on its app to sabotage its business, Jugnoo has followed suit with similar claims of its own.
Jugnoo is a Chandigarh-based auto aggregator that competes directly with Ola, which also has its own auto booking service. It alleges that Ola employees have been creating fake accounts over the last 10 days to book and make cancellations on Jugnoo’s app leading to loss of revenue for the company and also affecting the income of auto-rickshaw drivers.
You know the time for green initiatives has truly taken off when the country’s prime minister lends his support to one.
In a major win for the environment, and Ola cabs, electricity powered E-rikshaws will now be available to book on commutech player Ola’s app in the Delhi NCR region.
Ola cabs, India’s leading commutech company is doing something heartening to help the community. In the wake of the tragic flyover collapse accident in the city that has killed over 10 people and has left many hundreds injured and stranded, Ola has offered to help in its own capacity. The company is offering free rides to people commuting on the affected route.
There’s no love lost between Ola and Uber. Both companies are fiercely competing for a share of India’s lucrative cab hailing market, and have been engaging in price wars, advertising and the occasional jibe to get a leg up over the other. But if Uber is to be believed, things have just got a lot more serious.
Ola cabs, which has been aggressively looking to be a bigger part of the Commutech industry by experimenting with Share rides, Autos and Shuttles has now rolled out possibly the last remaining piece of puzzle to complete the transport gamut. The Bangalore-based startup has just announced the launch of Ola Bike Taxis.
Startups Like Ola and Uber are moving beyond just arranging taxis. How can we call an Ola, an Uber, A Zipgo or A Bike Taxi “Cab hailing apps”. Open most media articles and till date Ola And Uber are referred to as “Taxi Hailing apps” or cab aggregators” or similar, but misfitting nomenclature. Let’s call them Commutech.