One of the most important aspects of every successful business is effective decision-making. It is essential for the successful and sustainable development of any business. Historically and traditionally these decision-making processes were reserved for management teams and senior executives, but in modern times, many companies have adjusted their organizational strategies to include employees at all levels in the decision-making process. This approach not only fosters inclusivity, but it also makes sure that the employees feel a sense of belonging and commitment.
In this article we will dive into the modern, inclusive decision-making process with the focus on benefits of this approach, as well as some of the best approaches to including different-level employees, so read on if this interests you.
Benefits of Including Employees in Decision Making
Enhanced Engagement and Motivation: It comes as no surprise that employees feel more valued when they are included in the decision making process, nor is it a surprise that including them makes them feel better recognized as an integral part of the organization. This additional sense of inclusion and of being valued results in higher motivation and morale which in turn boosts productivity and engagement.
Diverse Perspectives and Expertise: The inclusion of different-level employees most often results in unique perspectives being brought to the table. Employees of different levels will have firsthand knowledge of operational challenges and needs. They will know what can be done to improve the parts of the operation that they are responsible for much better than an executive who hasn’t been “on the front lines” for decades, if ever. Including employees of all levels will result in decisions based on well-rounded perspectives and informed viewpoints that will more often than not bring effective solutions and innovation.
Better Implementation of Decisions: When employees are included in the decision-making process they are sure to understand the reasoning behind decisions and will feel more obliged to follow and implement them successfully. Since they were a part of the decision making process, employees will rarely resist change and will execute new directives and initiatives with a feeling of purpose and motivation.
Improved Problem Solving: Open communication and brainstorming allows teams to identify problems and find solutions that are more creative and balanced. These solutions are better supported by all members of the team as everyone was a part of the process. Even businesses with a spread-out workforce, or businesses that only employ online workers can include them in decision-making with the help of online voting systems. These secure and reliable systems are designed to facilitate easy voting on any topic and there are plenty of online election resources available for interested businesses and institutions.
Best Practices for Inclusive Decision-Making
Establish Clear Objectives and Processes: Decision making goals, as well as clear procedures of involving employees must be well and clearly defined. It is crucial to set guidelines on how the employees are expected to give their input, how the decisions will be made, and how the results will be communicated with the team afterward. Clarity during every step of the process will ensure that there are no doubts or suspicions as everything is well-defined and controlled.
Encourage Open Communication: Employees of all levels should feel comfortable communicating their ideas and feedback openly, within the guidelines. This culture of open communication can be fostered by team meetings, suggestion boxes, and digital collaboration tools that enhance the open exchange of information. Recognizing and rewarding employees who contribute to decision-making and demonstrate collaborative behaviors is also known to be beneficial and to foster collaborative culture.
Leverage Technology: Make the most of digital tools and platforms like online surveys, online election resources and voting systems, and collaborative software to gather employee input efficiently in order to support inclusive decision-making.
Provide Training and Support: It’s essential that employees of all levels are properly introduced with the decision making process and equipped with skills and knowledge needed to participate effectively. This includes access to any data and information needed, as well any potentially necessary training.
Balance Inclusiveness with Efficiency: While it is clear why inclusivity is important, it is equally important to not forget the main goal and that is effective decision making. A balance must be achieved where some of the more routine decisions are delegated to specialized teams while strategic decisions should involve a broader input from across the organization.
Conclusion
Including employees of all levels in the decision-making process of a business is a beneficial move that usually results in higher motivation and engagement, as well as innovation and improved problem-solving. Companies get to benefit from various perspectives, and practical knowledge from different levels of operation. This results in a better understanding of each step by everyone involved, which fosters a collaborative culture and a sense of belonging. It’s important to not get lost, and keep in mind that effective decision-making is the primary goal, so striking a balance between inclusivity and productivity is essential.