Flipkart’s Punit Soni Alleges That Rivals Are Paying People To Badmouth Them Online
Flipkart is dealing with a bit of a PR crisis of late. Back when it launched in 2007, the internet was inundated with reviews that gushed about its customer service, its superfast deliveries, and how it brought the world of retail to our doorsteps. People were unanimous in their appreciation for the company, and Flipkart grew by leaps and bounds, becoming the $16 billion behemoth it is today.
But Flipkart Chief Product Officer Punit Soni seems to believe that there’s more to these threads than meets the eye.