With several online customers facing such bad experiences in terms of pricing discrepancies, non-availability of desired products, or even receiving sub-standard or fake products, online marketers are now pulling up their socks to ensure customer satisfaction on one hand, and prevent fraud on the other. And one of the approaches taken by many ecommerce platforms, including biggies Flipkart and Amazon is introduction of the Mystery Shopper.
All’s not well at Zomato. Weeks after the company had announced that it was laying off 10% of its workforce in an apparent restructuring, it has emerged that for the first time in 5 years, the company is falling short of its sales targets. And Deepinder Goyal, the 32 year CEO, is not pleased.
After the big success of its 5 day sale- The Big Billion Days- the company threw a big bash celebrating and also its 8th anniversary which happened to this month.
Jabong, whose CEO and MD had quit in September, has finally found a replacement. The company has appointed Sanjeev Mohanty as CEO and Managing…
The Telengana government had launched India’s largest entrepreneur hub – T-Hub in August of this year. The inauguration had taken place among much fanfare, with Ratan Tata being the chief guest and grand promises being made. But given the usual pace of government projects in India, expectations had been muted. But the Telangana government has delivered, and how.
FreeCharge, which was acquired by Snapdeal this May in India’s largest tech deal, is in talks with existing and new investors to raise $300 million. This will be Snapdeal’s first fund raise that’s earmarked for a separate entity.
It’s the old guard versus the new. Wary of the traction being generated by new-age hotel booking sites like Oyo Rooms and Zo Rooms, incumbents MakeMyTrip, GoIbibo and Yatra have collectively removed listings from these properties from their sites.
Bad PR seems to yet again plague the food startup. Now, law students Pranav Jain and Aroon Menon from Delhi have moved to court accusing Foodpanda of miscalculating the VAT charges on bills, subsequently misappropriating their total taxes and charges due to the govenrment, and also cheating customers in the process.
After its hugely popular take on India’s startup scene captured all the drama associated with entrepreneurship, TVF has a new resource to draw inspiration from – its own internal feud. TVF Founder Arunabh Kumar has been dragged to court by former colleague Prashant Raj. Raj, who quit the company in 2014, is demanding a 4% share in the company as well as cash compensation for his work with TVF.