Customers take different approaches to not being given the service that they’d expect from companies. Some people complain to customer service. Others escalate…
If you catch the attention of the right people, you can make even the biggest companies change their policies. In 2017, Zomato had…
It’s getting hard to keep up with Oyo’s product launches these days. After launching long-term home rentals, coworking space brands, Townhouses, cloud kitchens,…
Paytm might have lost the top spot in the UPI payments race, but it hasn’t diminished CEO Vijay Shekhar Sharma’s bravado. Paytm CEO…
Even as Softbank’s biggest real estate bet unraveled spectacularly this month — WeWork had to shelve its IPO after it was unable to attract…
There was a time when every company, no matter what its business model, wanted to become a super app. Now every company, irrespective…
Uber had started off by connecting taxi drivers with commuters. It then launched Uber Eats, which connected restaurants and their customers. Now it’s…
Telecom companies usually battle each other on tariffs, their network coverage, and their plans, but Indian telecom operators are now feuding over something that…
Until two months ago, WeWork was on top of the world. The coworking spaces provider, which at $47 billion (Rs. 3.3 lakh crore)…