Flipkart CEO tweeted in defence of Snapdeal, saying that Snapdeal wasn’t responsible for Khan’s comments, and shouldn’t have had to face the backlash it did. Users had submitted hundreds of 1-star reviews on Snapdeal’s app on the Google Playstore, demanding that Khan be fired as Brand Ambassador following his comments about rising intolerance levels in the country.
A team of entrepreneurs which include founders of companies like Cognizant’s Lakshmi Narayanan and Arun Jain of Polaris are in talks with the Tamil Nadu state authorities to conceive a plan that will help startups reduce registration time. This initiative is in alignment with the Centre’s plan to help startups speed their registration and other processes enabling them to go-to-market sooner.
Roadrunnr’s Ejipura office in Bangalore was vandalized today by irate employees who were protesting a change in their salary structure. The employees damaged office furniture and broke glass windows. This is the 2nd case of employee unrest this month in the Indian startup space after TinyOwl employees had held the company’s cofounder hostage for over 2 days in Mumbai.
A mistake whether big or small, whether the company’s fault, a case of miscommunication or just an unreasonable customer’s work, an apology can go a long way in winning back the customer. Add to a simple apology, some heart, some soul, and a little creativity, and you can help secure more good PR for your company than thousands in ad monies can.
Ola, India’s largest cab aggregator in stiff competition with Uber of USA adds another feather to its financial cap by raising $500 million (Rs 3,300 crore) in its latest round of funding. The deal has propelled Ola ahead of Uber in the cab-hailing startups race. This also takes Ola, which very recently got into the grocery business, to a valuation high of $5 billion.